Digital Product Policy | StockMarket-Stat...

DIGITAL PRODUCT POLICY

1. Nature of the Service
The digital products provided by this website consist of market data and statistics, accessible immediately after purchase. These contents represent a complete service, which includes access to detailed statistics and annual analyses.
The service is considered fully delivered upon the first access to the content for the following reasons:

Users have immediate access to all available data and statistics for the entire subscription period, without limitations.
The information provided is not "gradually consumable" but can be fully consulted from the first access, offering complete value to the customer in a single instance.
Since users can access all analyses and data, the nature of the service implies that the content has already been fully delivered

For these reasons, once the first access is made, the service is considered fully provided, and it is not possible to exercise the right of withdrawal or request refunds.

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2. Consent to Service Activation

In accordance with Article 59, paragraph 1, letter o) of the Italian Consumer Code (Legislative Decree 206/2005) and Article 16 of the EU Directive 2011/83 on consumer rights, the user, by purchasing the digital product, expressly agrees to:

The immediate commencement of the provision of digital content after payment.
The loss of the right of withdrawal when the provision is considered initiated and completed (first access to the content).

This acceptance is mandatory and is confirmed via a checkbox during the purchase process.

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3. Free Trial Period

Before subscribing to a paid plan, customers are encouraged to use the 7-day free trial period designed to allow them to thoroughly test the service. During the trial period:

Users can explore the platform’s features and ensure the service meets their needs.
It is their responsibility to verify compatibility with their technical devices and internet connection.

Once the free trial period ends and the subscription is purchased, the first access to the full content is considered the start of the digital service provision, and the service is regarded as fully delivered.

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4. Subscription Management

Stockmarket-statistics.com allows subscription cancellations at any time.

By deactivating the subscription, future charges will be stopped.
However, users will retain the benefits of the subscription until the paid expiration date
Refunds are not available for the already paid subscription period.

This policy ensures transparency and fairness in subscription management.

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5. Reason for Waiving the Right of Withdrawal

Immediate access to digital content allows users to view all statistics and data available on the platform, including those related to an entire annual period. For this reason, the service is considered fully delivered upon the first access to the content. Consequently:

Refunds or the right of withdrawal cannot be requested after the first access.
Customers are encouraged to use the free trial period to fully evaluate the service before making a purchase.

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6. Access to Content

After completing the purchase:

Users will receive immediate access to the digital content via the reserved area.
It is the user’s responsibility to ensure they have a compatible device and environment to access the content. Refunds are not provided for technical issues caused by incompatible devices or configurations.

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7. Acknowledgment of Acceptance

Before purchasing, the user must explicitly accept:

The General Terms and Conditions.
The Digital Product Policy.

Such acceptance implies the loss of the right of withdrawal once the provision begins.

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8. Support Policies

In case of technical problems related to service access, customers are invited to contact our support team within 7 days of the purchase date. We will do our best to resolve any issues arising from technical difficulties.

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9. Governing Law and Jurisdiction

This agreement is governed by Italian law, in compliance with EU Regulation No. 593/2008 ("Rome I") and the Consumer Code (Legislative Decree 206/2005).
For consumers residing in EU countries, this policy complies with Directive 2011/83/EU and applicable consumer regulations.
For customers residing outside the European Union, any non-derogable rights provided by local laws will be respected. However, any dispute will be subject to the exclusive jurisdiction of Italian courts.

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10. Changes to the Digital Product Policy

We reserve the right to modify this policy at any time. Changes will take effect from the date of publication on our website and will apply only to purchases made after that date.

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